Get in touch
We are a small team and we read every message. Send us an email and we will get back to you as soon as possible — usually within one business day.
For account deletion requests, you can also use the Delete Account option in the app: Profile → Settings → Delete Account.
Booking support
Questions about an existing or upcoming booking.
Become an operator
Want to list your vessel on Felucca? We'd love to hear from you.
Privacy & account
Data access, account deletion, or privacy-related requests.
Report an issue
Report a safety concern, inappropriate behaviour, or a platform bug.
Press & media
Media enquiries, partnership proposals, or press kit requests.
General
Anything else — we read every message.
Response times: We aim to respond to all enquiries within 1 business day. For urgent matters relating to an active booking, please include your booking reference number (found in the app under My Trips) in your email subject line.